Privacy Policy for Wed-Lock.com
At Wed-Lock, accessible via https://www.wed-lock.com, we are firmly committed to safeguarding your personal data and upholding your privacy rights. This Privacy Policy explains how we collect, process, store, and disclose your information in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. We approach data privacy with the utmost diligence and transparency.
1. Introduction: Our Commitment to Privacy and Data Protection
We recognize the importance of protecting your personal information and are dedicated to maintaining the confidentiality, integrity, and availability of your data. At Wed-Lock.com, respect for your privacy is foundational to the way we do business. We handle all personal data responsibly and in accordance with recognized international data protection standards.
2. Scope of This Policy and Our Role as Data Controller
This Privacy Policy applies to all personal data gathered from users of our website, wed-lock.com, and related digital services. As the data controller, Wed-Lock determines the purposes and means of processing your personal data. Should you have any questions concerning our processing of your data, you may contact us at [email protected].
3. Categories of Data Processed
Depending on how you interact with our services, we may process various types of information. These include:
a. Usage Data
We collect data on how you use wed-lock.com, including IP address, browser type and version, referring URLs, time stamps of access, device identifiers, geolocation data (where applicable), and other diagnostic data.
b. Account Data
When you create an account or register on our website, we collect your full name, email address, postal address, and phone number.
c. Profile Data
We may process data concerning your wedding preferences, location, selected vendors, and product choices or behavior within our digital ecosystem.
d. Communication Data
This includes your correspondence history with our support team or sales representatives, communication preferences, and responses to surveys or messages.
e. Technical Data
Information from your devices such as device model, operating system version, system settings, and browser configurations may be collected to enhance site performance and security.
f. Transaction Data
We process payment information, billing addresses, delivery details for purchases made through the site, and associated order history.
g. Preference Data
We keep records of your consents to receive newsletters, promotions, or participation in marketing initiatives, as well as your expressed interests related to products and content.
4. Legal Bases for Processing
We process your personal data under the following legal bases:
– Performance of Contract: When data is necessary to provide services you request, such as fulfilling an order or managing your account.
– Consent: Where you explicitly permit marketing communication or optional data collection.
– Legitimate Interests: To improve the security, usability, and performance of wed-lock.com, prevent fraud, analyze web traffic, and personalize services.
– Legal Obligation: To comply with applicable laws, tax regulations, or governmental requests.
5. Your Rights
Under GDPR and CCPA, you have several rights in relation to the personal data we hold:
– Right of Access: You may request a copy of the personal data we process.
– Right to Rectification: You are entitled to correct inaccurate or incomplete data.
– Right to Erasure: Also known as the “right to be forgotten,” you may request the removal of your data from our systems.
– Right to Restriction: You may object to or request the limitation of certain data uses.
– Right to Portability: You can request to receive your data in a machine-readable format for transmission to another service provider.
To exercise these rights, please contact us at [email protected].
6. Security Measures
We employ industry-standard technical and organizational measures to protect your data, including but not limited to:
– Transport Layer Security (TLS) encryption of all data in transit
– Encrypted storage of sensitive information
– Controlled access to administrative systems on a need-to-know basis
– Frequent system backups and recovery process tests
– Regular employee training on data protection protocols
7. International Transfers
Where we transfer personal data outside of the European Economic Area (EEA), we rely on Standard Contractual Clauses approved by the European Commission. We also ensure recipients meet regional adequacy requirements or participate in recognized certification mechanisms. All such transfers are made with appropriate safeguards in place.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.
– Usage Data: Retained for up to 26 months
– Account and Profile Data: Retained for 6 years following account closure or final activity
– Communication Data: Retained up to 3 years following the last interaction
– Transaction Data: Retained for up to 7 years, as required by financial regulation
– Preference and Consent Data: Retained until the user withdraws consent or unsubscribes
9. Cookie Policy
Wed-Lock.com uses cookies and similar tracking technologies to provide a reliable, secure, and personalized user experience. These include:
– Essential Cookies: Required for website performance and functionality
– Functional Cookies: To remember user preferences and settings
– Analytics Cookies: To collect anonymous statistics on site usage
– Performance Cookies: To enhance load times and usage analysis
Please consult your browser settings to manage or delete these cookies.
10. Cookie Management and Consent Compliance
In accordance with GDPR and CCPA, we provide users with the ability to opt in or out of non-essential cookies. You can adjust your cookie preferences at any time via the Cookie Settings link on our website or through your browser configuration.
Consent for cookies is obtained prior to activation unless such cookies are essential to the functioning of the website. Users based in California may also exercise their right to opt-out of the sale or sharing of their personal information via the “Do Not Sell or Share My Personal Information” link on wed-lock.com.
11. Special Protections for Children Under 13
Wed-Lock.com does not knowingly collect or solicit personal information from children under the age of 13. Should we discover that we have inadvertently gathered such information, we will immediately take steps to delete the data and prevent future collection. Parents or guardians who believe we may have collected information from a minor should contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to amend this Privacy Policy to reflect changes to our practices, legal obligations, or service offerings. Updates will be posted to wed-lock.com, and where appropriate, we will notify users of significant changes through prominent notices or direct communication.
13. Contact Us
If you have questions or concerns about this Privacy Policy, our data practices, or your rights, please contact us at:
Email: [email protected]
Website: https://www.wed-lock.com
We are committed to maintaining full compliance with applicable data protection laws. Should you require further information or assistance regarding your personal data, we welcome your inquiries via the methods above.