Privacy Policy
Your privacy is important to us. At Wed-Lock, accessible at wed-lock.com, we are committed to safeguarding the personal data of all users interacting with our services. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information, in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”).
1. Commitment to Privacy and Data Protection
Wed-Lock is committed to preserving your privacy, maintaining robust data protection processes, and empowering you with control over your personal data. We process your data lawfully, fairly, and transparently, collecting only what is necessary and storing it securely. We are dedicated to maintaining compliance with all applicable privacy laws, ensuring accountability at every level of our data handling obligations.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to personal data collected when you use or interact with our website (wed-lock.com), including when you browse, register, purchase products or services, or contact us. Wed-Lock acts as the data controller for the processing of your personal data, meaning we determine the purposes and means of such processing.
If you have any questions or concerns regarding data processing or wish to assert your rights, you may contact us at [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of personal data:
a. Usage Data
This includes information about how you use our site, such as IP address, browser type, referring URLs, session duration, page views, and interaction patterns. This data helps improve website performance and analyze user behavior.
b. Account Data
When you create an account, we collect and process personal information such as your name, physical address, email address, and phone number.
c. Profile Data
This consists of your preferences, interests, event or wedding details, product selections, user behavior within your account, and any personalizations made during your engagement with wed-lock.com.
d. Communication Data
Any interactions you have with our support team or other communications, including inquiries, messages, emails, or feedback, are stored and reviewed for quality assurance and customer support effectiveness.
e. Technical Data
We process information about the device and operating system you use to access our site, including hardware model, OS version, browser configurations, and language settings.
f. Transaction Data
Information related to payment processing and service delivery such as billing information, transaction history, order confirmations, and delivery addresses is securely collected and processed.
g. Preference Data
We collect your marketing preferences, interests in particular product categories, newsletter opt-in status, and cookie consent preferences.
4. Legal Bases for Processing
We process your personal data on the following legal grounds:
– Consent: Where required, we seek your explicit consent before processing data.
– Contract: We process data as necessary to fulfill our contractual obligations, including providing requested products or services.
– Legitimate Interest: We process certain data for business purposes that do not override your privacy rights, such as service optimization, fraud prevention, and analytical review.
– Legal Obligation: In some cases, we process data to comply with applicable laws or enforce our legal rights.
5. Your Rights
Depending on your jurisdiction and subject to applicable law, you may exercise the following rights:
– Right of Access: Obtain confirmation whether your personal data is being processed and request a copy.
– Right to Rectification: Request correction of inaccurate or incomplete personal data.
– Right to Erasure: Request the deletion of your data under conditions such as withdrawal of consent or no longer necessary for purposes collected.
– Right to Restriction: Ask us to limit the processing of your data in certain circumstances.
– Right to Data Portability: Receive your personal data in a structured, commonly used format to transfer it to another data controller.
– Right to Object: Object to certain processing activities, especially those based on legitimate interest or direct marketing.
– Non-Discrimination: Under the CCPA, you have the right to access your data without discrimination.
You may exercise these rights by contacting us at [email protected].
6. Security Measures
We implement a range of appropriate technical and organizational safeguards to protect your data. These include:
– Encryption during storage and transmission
– Access controls and staff authentication protocols
– Secure data environments and regular backups
– Employee confidentiality agreements and privacy training
– Vulnerability assessments and prompt remediation activities
7. International Data Transfers
Some of our servers, vendors, or technical partners may be located outside your country of residence. Where international transfers occur, we implement standard contractual clauses approved by relevant authorities, ensure data minimization, and apply local legal regulations to protect your rights.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected:
– Usage Data: retained up to 12 months for analytical review
– Account & Profile Data: retained during account activity and deleted after 24 months of inactivity
– Communication Data: retained for 3 years for quality control
– Transaction Data: retained for 7 years for financial and tax compliance
– Preference Data: retained until withdrawal of consent or for 24 months after inactivity
Data may be retained longer if required to comply with legal obligations or resolve disputes.
9. Cookie Policy
wed-lock.com uses cookies and tracking technologies in the following categories:
– Essential Cookies: Necessary for website functionality (e.g., login, cart processing)
– Functional Cookies: Enhance user experience by remembering preferences
– Analytics Cookies: Collect data to analyze website traffic and usage patterns (e.g., Google Analytics)
– Performance Cookies: Monitor technical performance and responsiveness
We do not use cookies to collect sensitive personal data without your consent.
10. Cookie Management and Compliance Mechanisms
We provide users a cookie banner on initial visit, where you can manage preferences and opt in or out of non-essential cookies, in compliance with GDPR and CCPA. You may also configure your browser to clear or block cookies. Cookies previously set may remain until manually removed.
11. Special Protections for Children
Our services are not designed for or directed at individuals under the age of 13. We do not knowingly collect identifiable personal information from children. If we become aware that we have inadvertently collected such data, we will promptly delete it. Parents or guardians may contact us at [email protected] to request the removal of any such data.
12. Policy Updates and Notifications
This Privacy Policy may be updated periodically to reflect legal, operational, or technical changes. Material updates will be communicated through our website or via direct communication, where appropriate. Continued use of wed-lock.com signifies acknowledgment and agreement to the current version of the policy.
13. Contacting Us
For questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
Email: [email protected]
We value your trust and are committed to transparent, respectful, and lawful processing of your personal information at all times.
This Privacy Policy reflects our dedication to data privacy compliance under applicable global standards. Please contact us if you wish to learn more about how your data is processed or to exercise your rights under applicable law.